TRAINING PROBLEM SOLVING, CONFLICT HANDLING & DECISION MAKING
DESCRIPTION TRAINING CONFLICT RESOLUTION
Effective problem solving, conflict handling, and decision making are essential skills in any workplace, influencing productivity, teamwork, and organizational success. Training in these areas equips individuals with the tools and strategies needed to navigate challenges and resolve disputes constructively. By enhancing problem-solving skills, employees can identify root causes of issues and implement sustainable solutions, leading to improved efficiency and performance. Similarly, training in conflict handling promotes effective communication and collaboration, fostering positive relationships and minimizing disruptions in the workplace. Moreover, honing decision-making abilities enables individuals to make well-informed choices under pressure, contributing to better outcomes and organizational resilience. Overall, investing in problem-solving, conflict handling, and decision-making training is crucial for building a strong, adaptive workforce capable of thriving in today’s dynamic business environment.
Training that covers topics on conflict resolution this also requires a separate amount of time and professional guidance; it cannot be fully mastered in just a few hours.
OBJECTIVE TRAINING DECISION-MAKING FIXED RUNNING
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To develop skills in identifying and analyzing problems effectively.
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To learn various conflict resolution techniques and their applications.
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To master decision-making processes and tools to enhance effectiveness and efficiency in the workplace.
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To enhance communication skills critical for problem solving and conflict management.
By participating in this Training Decision-Making in this regard, it is hoped that participants can delve deeper into the knowledge about problem solving, conflict resolution & decision making.
Topic Training Problem-Solving Techniques (Online – Offline)
Week 1: Introduction to Problem Solving
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Session 1: Understanding Problems – Identification, Definition, and Analysis
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Session 2: Systematic Problem Solving – Tools and Techniques (e.g., Root Cause Analysis, PDCA Cycle)
Week 2: Conflict Handling
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Session 3: Understanding Conflict – Types and Sources of Conflicts in Organizations
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Session 4: Conflict Resolution Techniques – Negotiation, Mediation, and Collaborative Approaches
Week 3: Decision Making
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Session 5: Principles of Decision Making – Rational and Intuitive Approaches
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Session 6: Decision Making Tools – Decision Trees, SWOT Analysis, and Cost-Benefit Analysis
Week 4: Integrating Skills and Advanced Topics
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Session 7: Integrating Problem Solving, Conflict Handling, and Decision Making – Case Studies and Role Plays
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Session 8: Enhancing Creativity and Innovation in Problem Solving and Decision Making
Learning Outcomes:
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Participants will be able to identify, analyze, and solve problems using structured methodologies.
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Participants will understand and apply different techniques to manage and resolve conflicts.
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Participants will be equipped with decision-making tools to make informed and effective decisions.
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Participants will improve their ability to communicate and negotiate in challenging situations.
Assessment Methods:
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Quizzes and exercises at the end of each session to reinforce learning points.
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Practical assignments involving case studies to apply techniques in real-world scenarios.
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A final group project or presentation that integrates problem solving, conflict resolution, and decision making.
Recommended Reading:
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“Getting to Yes: Negotiating Agreement Without Giving In” by Roger Fisher, William Ury, and Bruce Patton
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“The Art of Problem Solving” by Russ Ackoff
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“Decision Making and Problem Solving Strategies” by John Adair
Additional Resources:
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Access to interactive online resources and tools for further learning.
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Guest lectures or webinars by experts in negotiation, conflict resolution, and decision making.
Course Duration: 4 Weeks (8 Sessions)
We facilitate training activities in the cities of Venice, Zurich, Rome, Vienna, Athens, Bali, Budapest, Cambridge, Copenhagen, and Florence. We offer convenience and ease in selecting schedules, locations, prices, and other relevant information according to your needs.
Participant Training Decision-Making in Singapore
This Problem-Solving Techniques Training is highly suitable for participants from :
- Managers and Supervisors
- Team Leaders
- Project Managers
- Customer Service Representatives
- Human Resources Professionals
Instructors Training Problem Solving, Conflict Handling & Decision Making In Liverpool
The Conflict Resolution Training being conducted will be led by experienced instructors in the field of decision-making:
The instructors who teach this Problem Solving, Conflict Handling & Decision Making Training are instructors who are competent in this problem solving, conflict resolution & decision making field from both academic and practitioner circles.
2024 Training Schedule:
- Batch 1: January 16-17, 2024
- Batch 2 : February 20 – 21, 2024
- Batch 3 : March 27 – 28, 2024
- Batch 4 : April 23 – 24, 2024
- Batch 5 : May 15 – 16, 2024
- Batch 6 : June 5 – 6, 2024
- Batch 7 : July 17 – 18, 2024
- Batch 8 : August 13-14, 2024
- Batch 9 : September 18 – 19, 2024
- Batch 10 : October 15 – 16, 2024
- Batch 11 : November 13-14, 2024
- Batch 12 : December 17-18, 2024
Come on, be the most prepared to compete in the job market. Register now!
Investment and Location Training Problem-Solving Techniques:
- Manila
- Munich
- Oslo
- Oxford
- Prague
- Santorini
Note
Two+1* days of training with Fees are available for Individual, Group, and Inhouse Training, not including accommodation.
For fees and training schedule, please contact marketing again
The training investment for the two days adjusts to the number of participants (on call). *Please feel free to contact us.
If the company requires an in-house training package, the training investment budget can be adjusted to the company’s budget.
Facility Training Problem-Solving Techniques Offline:
- Free pick up from airport to hotel*.
- Module / Handout.
- Flashdisk*.
- Certificate of attendance.
- FREE Bag or bagpacker.